352 El Club Valle Restaurant

“I ordered delivery, received my order with the rice clumpy and burnt (not pictured). Also my plantains were completely burnt, not charred or caramelized as they usually are. They actually look like they been sitting out for days. I was on the phone with them ordered. Expressed my order will be paid in two forms of payment. There seemed to be confusion being that she kept stating " huh, no the fee for delivery haveto be higher" . The delivery fee minimum was met & I kept stating that so there was no reason for there to be a discrepancy. Which is why I think they delivered my food this way because they didn't want to complete my request or simply just didn't wanna do it. As well as the woman not comprehending. Also I always order from them so I would know. Lastly it would be beneficial in the workplace for them to learn English being that they serve to not just Spanish people.”

“Ordered a large sancocho (Dominican soup) where rice is supposed to be included specially for the price which costed $20, they sent me the SMALLEST portion of soup and no rice, they still charged me 20 plus delivery fee's. (The sancocho they sent me had no meat at all and only one plantain) HORRIBLE EXPERIENCE.”

“The worst restaurant in the planet! They are scammers! They run out of items and instead of calling you to offer a reasonable replacement or give you a credit, they ask me to cancel the order saying that they are unable to cancel and then the app charged me 92% of the net price to compensate THEM! Yet they refuse to send me any food for the price of the order. They insulted me and did not take responsibility This place should be close for good.”