809 Steak & Fries R'us

“I have been dining here for approximately two years and have consistently had a great experience. While the prices are on the higher side, the portions have typically been generous, often leaving me with leftovers. However, during my last three visits, I noticed that the portion sizes have been noticeably smaller than usual. This is somewhat concerning, especially given that each plate is priced at $18.”

“My son gave me one of his chicken sandwiches from this spot. Even though it was cold it was freaking good. My goodness it was really tasty if it wasn't so cold I would drive over there now and get two chicken sandwiches. I'll definitely check this spot out.”

“I traveled from out of state to try this steak and fries spot after seeing it all over social media, so I was really excited to finally visit. Unfortunately, the experience was completely ruined the moment we walked in. The woman at the front was extremely rude and unprofessional. Her attitude, tone, and the comments she made were honestly shocking for someone working in hospitality. Instead of feeling welcomed as customers, we immediately felt like we were an inconvenience to her. Customer service sets the tone for the entire experience, and being treated like that right away completely threw off the mood for the rest of the night. It's disappointing to travel specifically to support a business and be met with such unnecessary hostility. To make matters worse, my brother works in the health department, so we're very aware of how establishments are expected to operate and treat guests. Experiences like this make people question the overall professionalism of the place. I hope management seriously addresses the way customers are treated at the front because no food is worth being spoken to or treated that way.”