Biarritz Bakery

“I recently had an unfortunate experience at Biarritz Bakery. The food I received was burnt, which was disappointing. When I attempted to address the issue, I requested to speak to a manager, but my call was abruptly hung up on by a female employee. After multiple attempts to reach them, I finally managed to speak with someone about the situation. I believe that providing good customer service is essential, and unfortunately, my experience did not reflect that. I feel that no one should have to eat burnt food, and I requested a refund for what I was served. If I could give no stars I would .”

“I knew I should have trusted myself and have stop coming to this place when I came in to order my usual like 3 months ago. I was the only one in there waiting patiently. As soon as a Spanish speaking lady came in, the lady stopped "cleaning". And started talking to her. So I walked out. But me trying to take the higher rode, I said to myself, not to let that one lady affect how I feel about the store. (Stupid me. Support your own like they do) Fast forward to yesterday... I got my usual, my cake and donut and when I came home to eat it, IT TASTED EXPIRED and HARD. EVEN THE SPRINKLES LOOKED OLD. When I called, one of the ladies wants to act like she doesn't understand and kept saying "no" or "we closing soon". I tried calling today and no answer. I feel like that's on purpose. I feel bad bc it's one who I believe, is nice and never been rude. She even knows my orders. But one, two bad apples can ruin it for all.”

“Purchased two oatmeal's & a hit tea . Oatmeal was okay Tea was just tea However the person serving me stared at me and my child the whole time in the most condescending way . Will never go back again”