Flava II Restaurant & Lounge

“Good vibe. Great DJ. Good/decent food. HORRIBLE customer service. I came with my partner on a Saturday night at 10pm. The young woman waiting our table, we had to CHASE HER DOWN; for the bill, some napkins and a straw we asked for at the very beginning of her waiting our table. She did not care. Come to find out, they get an automatic $10 tip for every table waited; this explains her lack of respect and professionalism. When we finally get ahold of her, she'd forgotten any requests. I can't imagine if I came here and had to wait for a table. She gave us such horrible customer service one of the men on the floor tended to us, numerous times, brought us our to-go bowls and removed our plates while she's nowhere to be found. Took an hour to get our bill.”

“Just 100... The house DJs keep the music entertaining. The food is lovely with a service staff that keep a smile on your face with their exceptional customer service. The bartenders are on point with their drink mixes so don't forget to try the Flava Fever.”

“Worst customer service of all my years of life! The light skinned server service was below a 0. When I got to the establishment and was ready to place my order, it took her over an hour and a half to take my order. My family members that were there before me was waiting for their bill for the same amount of time I was waiting to place an order. A table across from us, left because she took too long to give them their bill. When it came time to close out my and the rest of my family bill, she gave us boxes and said she's leaving. No one came to give us a bill and take our money while we're at the table waiting and asking other employees for togo cups/etc for us to go as they were telling us it's time to go. As we get in the car to leave, now the light skinned server runs to my truck to collect payment as if we're deliberately trying to run out on the bill, when we stayed until we were hurried upstairs and out the door. First time in this establishment and it was the absolute worst! I never ordered my drinks with her because of her poor service, I went straight to the bar. The male bartender that made my drinks was the only fast and pleasant service I received throughout my time there.”